The 3 C’s: Communication

The 3 C’s: Communication

The 3 C’s: Communication - How infection preventionists communicate with those individuals with whom they interact is a tightrope of how to do it well and effectively. Read this article from readers' favorite, Heather Saunders, MPH, RN, CIC, to find out how to not fall off that tightrope in her second of 3 series on the 3'Cs of how to be a successful IP.

The word OK is my least favorite word in the English language. I have been guilty of obsessing over the word more than once in my lifetime. However, this obsession only takes place when it’s delivered in written form. In response to the word, my internal conversation usually sounds something like this: “Are they OK, or are they just saying they’re OK? Maybe I should ask whether they’re really OK or whether they’re only saying they’re OK, expecting me to know they’re not actually OK.”

Read the full article in Infection Control Today>>

By Heather Stoltzfus, MPH, RN, CIC
Infection Control Today, October 2022, (Vol. 26, No. 8)

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